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FAQS

It is totally up to you! If you already own any Urban Decay products and would like our Pro Artists to demonstrate how to apply it live on your consultation, it may be better to attend without makeup, so you can practice the application.
For complexion matches, we recommend attending without makeup for a more accurate colour match.

For complexion matches you will need to have your camera on so our Pro Artist can colour match you. For all other services, this is optional, however we recommend having your camera on to get the most out of your consultation.

No, however if you already own some Urban Decay products that you want to learn more about, you can bring these for our Pro Artist to talk you through.

The consultation takes place via Microsoft Teams. When you book in for a consultation, you will receive an email with a link to join. You’ll also be sent a reminder 30 minutes ahead of your consultation. Please check your junk folder if you have not received an email. We recommend downloading the Microsoft Teams app prior to your consultation.
Please click the link in your email once you’re ready to join.

The consultations are 30 minutes long.

You will be speaking to an Urban Decay Pro Artist.

When you book in for an online consultation, you will receive an email with a link to join. Just click this link when you are ready to chat to our Pro Artist.

No, the online consultation is a free service.

Yes, you will receive a bespoke discount code at the end of each consultation.

All products will be available on urbandecay.co.uk Your Pro Artist will post a link into the chat on Microsoft Teams, you can click this link to take you directly to our website, where you can buy your selected products.

MEET THE UD MAKEUP ARTISTS

ALLAN

Been with UD since: 2015

Go-toIcon product: Subversion Lash Primer and Space Cowboy Moondust

Makeup hack: Use Subversion Lash Primer through your brows to set in place for the ultimate thick, fluffy brows that stay in place all day long!

AMY

UD Pro Artice Since: 2013

Go-to Icon Product: All Nighter Setting Spray

Makeup Hack: Mix 24/7 liner pencils with Eyeshadow Primer Potion to create long lasting cream eyeshadows

ASHLEY

UD Pro Artist Since: 2019 

Go-To Icon Product: Perversion Mascara 

Makeup Hack: Mix All Nighter Setting Spray with an eyeshadow of your choice to create a custom liquid liner

HANNAH

UD Pro since: 2019

Go-To Icon product: Eyeshadow Primer Potio

Makeup Hack: Use the ink end of our Brow Blade to create faux freckles or bring back beauty marks after applying foundation for the ultimate 'no makeup complexion' effect 

VICKY

UD Pro Artist Since: 2013

Go-To Icon Product: Eyeshadow Primer Potion

Makeup Hack: Spray a loaded eyeshadow brush with All Nighter Setting Spray to create long lasting metallic eyeshadows

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