Website Terms & Conditions

  3. LINKS
  24. Urban Decay Naked - UK’s No. 1 Eyeshadow range



    Thank you for accessing (the "Website"). Please read these terms and conditions (the "Terms") before using the Website which is operated by L’Oréal (UK) Limited, whose registered office is at 255 Hammersmith Road, London W6 8AZ ("L’Oréal "). By using the Website, you signify your acceptance of the Terms in consideration of which L’Oréal provides you with access. From time to time L’Oréal may modify the Terms. Accordingly, please continue to review the Terms whenever accessing or using the Website. Your use of the website following any such change constitutes your agreement to follow and be bound by the terms as changed. If at any time you do not wish to accept the Terms, you may not use the Website. From time to time L’Oréal may run competitions and promotions via the Website. Separate terms and conditions will be posted where applicable governing such competitions and promotions.

    While L’Oréal has endeavoured to ensure the accuracy of the information accessed via the Website, L’Oréal does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Website.
  3. LINKS

    There may be links that will let you leave this Website or that will let you access this Website from third party sites. Linked third party sites are not under the control of L’Oréal and L’Oréal is not responsible for the contents of any such linked site or any link contained in such a linked site. Existence of links to other third party sites is not an endorsement by L’Oréal in favour of such site or the products or services contained in any linked site. To the extent that this Website contains links to or may be accessed from outside services and resources, the availability and content of which L’Oréal does not control, any concerns regarding any such service or resource or any link thereto should be directed to the particular outside service or resource.

    The Website, including (but not limited to) text, content, software, video, music, sound, graphics, photographs, illustrations, artwork, photographs, names, logos, trademarks, service marks and other material ("Content") is protected by copyrights, trademarks and/or other proprietary rights. The Content includes both content owned or controlled by L’Oréal and content owned or controlled by third parties and licensed to L’Oréal. All individual articles, reports, and other elements making up the Website may be copyright works. You agree to abide by all additional copyright notices or restrictions contained in the Website.
    You may not use any of L’Oréal 's trademarks or trade names without L’Oréal 's prior express written consent and you acknowledge that you have no ownership rights in and to any of those names and marks.
    You agree to notify L’Oréal in writing promptly upon becoming aware of any unauthorised access to or use of the Website by any party or of any claim that the Website or any of the contents of the Website infringes any copyright, trade mark, or other contractual, statutory or common law rights of any party.

    You acquire no rights or licences in or to the Website and/or the Content other than the limited right to use the Website in accordance with these Terms and to download on the terms set out in this section. Other than as set out in this section you may not copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, publish, display, perform, modify, upload to create derivative works from, transmit, or in any other way exploit any part of the Website.

    Download is permitted by L’Oréal provided only that:
    (i) you make no more than one printed copy of such download and no further copies of such printed copy are made;
    (ii) you make only personal, non-commercial use of such download and/or printed copy; and
    (iii) you retain on such download and/or printed copy all copyright notices and shall remain bound by the terms of such wording and notices. Additionally, you may not offer for sale or sell or distribute over any other medium (including distribution by over-the-air television or radio broadcast or distribution on a computer network) the Content or any part thereof. You may not make any part of the Website available as part of another website, whether by hyperlink framing on the internet or otherwise. The Website and the information contained therein may not be used to construct a database of any kind, nor may the Website be stored (in its entirety or in any part) in databases for access by you or any third party or to distribute any database websites containing all or part of the Website.

    If you would like information about obtaining L’Oréal's permission to use any of the Content or if you would like to link your website to the Website, please use the Contact Us form at the bottom of the page.

    The Website and the Content are provided "as is" excluding any warranties of any kind, either express or implied, to the fullest extent permissible pursuant to applicable law including (but not limited to) the exclusion of warranties of title, merchantability, satisfactory quality, fitness for a particular purpose and non-infringement of proprietary or third party rights. L’Oréal further accepts no responsibility or liability for functions contained on the Website and makes no warranties that the Website will operate uninterrupted or error-free or that defects will be corrected. Please note that some jurisdictions do not allow the exclusion of implied warranties, so some or all of the above exclusions may not apply to you.

    L’Oréal does not warrant that the Website is compatible with your computer equipment or that the Website or its server is free of errors or viruses, worms or "Trojan horses" and L’Oréal is not liable for any damage you may suffer as a result of such destructive features.

    L’Oréal shall not be held responsible for Content provided by third parties. L’Oréal is also not responsible for the reliability or continued availability of the telephone lines and equipment you use to access the website.

    These Terms do not affect your statutory rights or your legal rights as a consumer.

    You acknowledge that your use of the Website, including the Content is at your own risk. If you are dissatisfied with the Website, the Terms or any or the Content your sole remedy is to discontinue use of the Website.

    Save in respect of fraud and of personal injury or death to the extent it results from L’Oréal 's negligence, in no event will L’Oréal be liable to you or any third party for any direct, special, indirect, consequential or incidental damages, exemplary or lost profits, or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise, even if L’Oréal has been advised of the possibility thereof, arising from your use of the website. Applicable law may not allow the limitation or exclusion of liability for consequential or incidental damages, so this limitation or exclusion may not apply to you.

    The Website is not directed at any person in any jurisdiction where for any reason the publication or availability of the Website is prohibited. Those in respect of whom such prohibitions apply must not access the Website.

    L’Oréal does not represent that either the Website or the Content are appropriate for use or permitted by local laws in all jurisdictions. Those who access the Website do so on their own initiative and are responsible for compliance with applicable local laws or regulations; legal advice should be sought in cases of doubt.

    You agree to indemnify, defend, and hold harmless each of L’Oréal , its employees, representatives and agents, from and against any claims, actions, demands or other proceedings brought against any of L’Oréal , its employees, representatives or agents, by a third party, to the extent that such claim, suit, action or other proceeding brought against L’Oréal , its employees, representatives, suppliers, or agents is based on or arises in connection with:
    (i) your use of the Website;
    (ii) any breach by you of the Terms;
    (iii) a claim that any use of the Website by you
    (a) infringes any intellectual property rights of any third party, or any right of personality or publicity, or
    (b) is libellous or defamatory, or otherwise results in injury or damage to any third party;
    (iv) any deletions, additions, insertions, or alterations to, or any unauthorised use of, the Website by you; or
    (v) any misrepresentation or breach of representation or warranty made by you contained herein.
    References in this section of the Terms to your use of the Website shall be deemed to include any use by a third party where such a third party accesses the Website using your computer.
    You agree to pay L’Oréal , its employees, representatives, and agents any and all costs, damages, and expenses (including reasonable legal fees) awarded against any of them or otherwise incurred by any of them in connection with or arising from any such third party claim, suit, action or proceeding attributable to any such third party claim.

    Either you or L’Oréal may terminate these terms with or without cause at any time. If L’Oréal terminates these terms, L’Oréal will email you at the address you provide on registration, and you will be deemed to have received it within one hour of transmission. Termination will be effective at that time. You will be responsible for notifying us of any changes to your email address. You may terminate by contacting us using the Contact Us form at the bottom of this page with the subject ‘Unsubscribe’. On termination you shall destroy all Content, and copies thereof, obtained from the website.

    You accept that L’Oréal has the right to change the content or technical specifications of any aspect of the Website at any time at L’Oréal's sole discretion. You further accept that such changes may result in your being unable to access the website.

    Any information you transmit through this Website is subject to L’Oréal's privacy policy and remains L’Oréal’s property. You are prohibited from transmitting to or from this Website any unlawful, threatening, libellous, defamatory, obscene, inflammatory or pornographic material or other material that could give rise to any civil or criminal liability under law.

    You agree that L’Oréal may use and/or disclose information about your demographics and use of the Website in a manner that does not reveal your identity.

    If any provision of this Agreement is found to be invalid by any court having jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a continuing waiver of such term or any other term.

    Except as provided herein, these terms and conditions are the entire agreement between us and supersede any prior understanding or agreements (written or oral). Nothing in this clause will operate to limit or exclude either party’s liability for fraud.

    Nothing in this Agreement is intended to confer on any third party (whether referred to in this Agreement by name, class, description or otherwise) any benefit or any right (under the Contracts (Rights of Third Parties) Act 1999 or otherwise) to enforce any provision of this Agreement or any agreement entered into in connection with it.

    The Terms are governed by the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English courts

    Copyright © Urban Decay 2014

    These Terms of Use govern your use of the Customer Ratings and Review service (the "CRR Service") offered by L’Oréal (UK) Ltd, acting through its trading division Urban Decay (“Urban Decay”) on its website (the “Site”). To the extent of any conflict between Urban Decay’s Privacy Policy and these Terms of Use, these Terms of Use shall prevail. You may not use the CRR Service if you are an employee of L’Oréal (UK) Limited or any of its affiliated companies.

    Urban Decay grants you a licence to use the CRR Service solely for your personal use in accordance with these Terms of Use. This free, non-exclusive and non-transferable licence allows you to use the CRR Service to review Urban Decay product, and not for any other purposes. Urban Decay shall not be held responsible for any content created by you on the Site. You are not allowed to copy or reproduce the CRR Service, or any other element of the Site or take any action with a view to distributing or reproducing the Site or the CRR Service. You must not take any action that would affect the functionality of the CRR Service or the Site, whether in whole or in part.

    By posting a comment on Urban Decay’s website, you represent and warrant that:


    • you are the author of the comment, that you are not stealing the identity of another person, and you are not using a false email address or otherwise being misleading as to the origin of your comment;
    • your comment is your original work and does not infringe the intellectual property rights of third parties;
    • you hereby waive all moral rights and any intellectual property rights that would have otherwise vested in you pursuant to the Copyright, Design and Patents and Act 1988;
    • all content that you post is truthful and accurate;
    • you are at least 18 years old;
    • your comment complies with these Terms of Use.
    You further agree and warrant that you shall not submit any content:
    • that identifies you to other consumers (so please do not use your full name and instead just your first name or a username);
    • that is known by you to be false, inaccurate or misleading;
    • that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights;
    • that contains any information about Urban Decay’s competitors or their products (namely other manufacturers and/or distributors and/or retailers of health and beauty products);
    • that contains any pricing information;
    • that refers to a third party individual without their prior express consent;
    • that violates any law, statute, or regulation (including, but not limited to, those governing intellectual property, consumer protection, unfair competition, anti-discrimination or advertising);
    • that is, or may reasonably be considered to be illegal, defamatory, libellous, abusive, hateful, harassing, racially or religiously inappropriate, offensive, inciting of violence, fraudulent, invasive of privacy, threatening, or otherwise injurious to third parties or objectionable;
    • that consists of or contains political campaigning, commercial solicitation, chain letters, mass mailings or other forms of “spam”;
    • that is unrelated to the purpose of reviewing the products listed on the Site;
    • which contains any swearing, sexual innuendo or sexual language or which promotes or incites the perpetration of any unlawful activity such as drug-taking;
    • for which you will derive any compensated or monetary benefit by any third party or which could be construed as an advertisement or solicitation to buy (which shall include any content that directs business away from Urban Decay);
    • that includes any information that references other websites, URL addresses, email addresses, contact information or phone numbers;
    • that contains any actual, or instructions on how to create, computer viruses or other potentially disruptive or damaging computer programs or files.

    Urban Decay reserves the right to change, edit or delete any comment submitted by you to its website that Urban Decay deems, in its sole discretion, to violate these Terms of Use. Urban Decay reserves the right not to publish any comment submitted by any user for any reason.  In addition, it reserves the right not to publish:

    • duplicate content;
    • blank reviews;
    • reviews in a language that is not English;
    • any unintelligible content (such as content that contains random characters and meaningless word strings).

    Urban Decay has the right to limit or suspend access to any user that is in breach of these Terms of Use.

    Urban Decay cannot guarantee that you will be able to edit or delete any content you have submitted. Before being posted, any ratings and written comments will be reviewed to ensure that they comply with these Terms of Use. Ratings and written comments, together with your username are generally posted within two to four business days. However, Urban Decay reserves the right to remove or to refuse to post any submission if it does not comply with these Terms of Use.

    If you have any concerns or complaints about any Urban Decay products and their application to you, please contact our Consumer Advisory Department on Urban Decay reserves the right to refer your review to its Consumer Advisory Department rather than publishing it if it believes that your comment would be better handled in this way.

    The CRR Service may be unavailable from time to time for maintenance or other technical reasons and Urban Decay cannot take any responsibility for any errors, omissions, interruptions, deletions or delays that may be experienced by users when accessing the CRR Service.

    For any comments that you post, you grant Urban Decay a perpetual, irrevocable, worldwide, royalty-free, fully sub-licensable and transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and distribute such content and/or incorporate such content into any form, medium or technology, including Urban Decay’s social media pages, together with your username or first name and location.

    You agree to perform all further acts necessary to perfect any of the above rights granted by you to Urban Decay including the execution of deeds and documents, at its request.

    By submitting your email address in connection with your rating and review, you agree that Urban Decay and its third party service providers may use your email address to contact you about the status of your review and for other administrative purposes.

    You agree to indemnify, keep indemnified and hold Urban Decay (which shall include its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), harmless from all losses, claims, demands, and damages (actual and consequential) of every kind and nature, direct or indirect including reasonable legal fees, which are incurred by Urban Decay for any breach of your representations and warranties set forth above.

    Urban Decay reserves the right to suspend the CRR Service at any time without notice.


    All promotional offers are available at only. Offer samples are subject to availability and whilst supplies last. Offers available in the UK only. Terms may apply.

    With any order, an All Nighter Foundation 4 Pod Smartcard will be automatically added to your basket. Offer available at only. Offer valid from Monday 11th September, 2017 00:01am until Saturday 30th September, 2017 23:59pm and/or whilst stock lasts. Offer available in the UK. Terms may apply. Subject to availability.

    Copyright © Urban Decay 2014
    1. The Promotion, of a free Urban Decay Perversion mascara sample, (3ml) is open to all UK and ROI residents aged 18 and over, with the exception of the Promoter’s employees, their immediate families, agents or anyone else professionally connected with the promotion.
    2. No purchase necessary. Entry to the offer is free.
    3. Entrants must have internet access to be eligible for entry to the promotion
    4. To enter, entrants must click onto; log into Facebook and then invite [up to 5] friends, by @mention, to receive a sample of perversion mascara (3ml)
    5. Entrants can invite up to 5 friends to register to receive one sample per person. Bulk entries from trade, consumer groups or other third parties will not be accepted. Multiple entries made by the same person from various email of other accounts will not be accepted.
    6. Incomplete, illegal or late entries will not be accepted. Proof of sending will not be accepted as proof of receipt. Responsibility cannot be accepted from entries lost or delayed due to technical problems or otherwise.
    7. 7000 samples are available and the promotion is open from [Friday 11th September 2015 at 10am until Sunday 11th of October 2015 at 11.59pm] subject to availability and while stocks last.
    8. Perversion mascara sample (3ml) will be posted by SoPost to the friend who has registered to receive the sample within 7 days of the friend registering. Please allow up to 2 weeks for delivery.
    9. Perversion mascara sample (3ml) is as stated and there are no alternative samples of cash substitutes
    10. The Promoters’ decision is final and no correspondence will be entered into
    11. Entrants agree to participate in publicity accompanying or resulting from the promotion. No additional compensation will be awarded for such promotional activities.
    12. The Promoters reserve the right to vary these terms and conditions or cancel the complimentary samples at any stage in the event of circumstances arising beyond their reasonable control.
    13. If a sample is declined or if an entrant forfeits the sample under these terms and conditions, then the Promoter may at its absolute discretion draw an alternative entrant to invite their friends to receive a sample
    14. By entering this promotion, entrants will be deemed to be bound by and have accepted Facebook’s terms and conditions, and Facebook’s statement of Rights and Responsibilities.
    15. This promotion is in no way sponsored, endorsed or administered by, or associate with, Facebook. You are providing your information to the Promoters and not to Facebook. The information you provide will only be used as stated in these terms and conditions. By entering the promotion, entrants will be deemed to have released Facebook from any and all liability arising from their participation in the promotion or out of pursuant to, or as a result of the carrying out of the promotion.
    16. English law applies and the English courts shall have exclusive jurisdiction over any proceedings in connection with this promotion
    17. Entrants must read and accept the website Terms and Conditions and Privacy Statement to be eligible.
    18. By Participating in the promotion by subscribing to request an invitation for group of 5 friends to receive a perversion mascara sample (3ml) entrants will be deemed to be bound by and have accepted these terms and conditions
    Co-promoters: Urban decay, a trading division of L’Oreal (UK) Limited, 255 Hammersmith Road, London W6 8AZ and SoPost [Second Floor Rear Building, 34-35 Hatton Garden, London, EC1N 8DX] Please note samples of some of Urban Decay products may be available throughout the year. Please visit your nearest Urban Decay store for details.


    By responding #YESUD you agree to the following:

    You grant to Urban Decay and its affiliates and/or related entities a worldwide, perpetual, irrevocable, royalty-free, non-exclusive, transferable right to use your video(s), photo(s) and/or other content posted to Instagram, Facebook, Twitter or Google+, together with your social media handle, social media user name, profile picture, caption and location information you may have included in your content (“User Content”) that you have tagged with any of the Hashtag(s) defined below in any media, including but not limited to on its webpages and social media pages, retailer counters and sites, third party sites, freestanding stores for its marketing and/or its advertising. You grant Urban Decay the right to use your username, real name, image, likeness or other identifying information in connection with any use of your User Content.

    Urban Decay may use, display, reproduce, distribute, transmit, combine with other materials, alter and/or edit the User Content for legal and/or regulatory reasons in any way it sees fit (while maintaining the original sentiment), with no obligation to you whatsoever.

    You confirm and agree that:
    (i) you own all the rights in the User Content and/or that you have permission from any person(s) appearing in the User Content to grant the rights herein;
    (ii) you and all other person(s) appearing in the User Content are not under 18; and
    (iii) Urban Decay use of your User Content will not break any law or violate the rights of a third party. Urban Decay has the right to disclose your identity to any third party who claims that the User Content infringes their rights.
    You warrant that your User Content is truthful and accurate and that it does not misleadingly exaggerate the effect any Urban Decay product(s) are capable of achieving (whether through pre-production techniques (including lash inserts, hair extensions etc) or post-production techniques (including filtering, retouching or editing etc)).

    You acknowledge and agree that the User Content could be subject to “viral” communication (word-of-mouth communication) on third party websites and that Urban Decay will not be liable for any claim or action in this regard.

    You consent to Urban Decay’s collection of any personal information you provide, and Urban Decay’s use and disclosure of that personal information in connection with the use of your User Content as described above. Your personal information may be transferred, and may be shared with affiliates or other trusted third parties working on Urban Decay’s behalf. By posting User Content with any Hashtag(s) defined below or otherwise providing Urban Decay with personal information, you agree to such collection, use, disclosure, transfer and processing of your information in accordance with these Terms and Conditions, Urban Decay’s Privacy Policy, and applicable data protection laws and regulations.

    You will not hold Urban Decay, or any person acting on Urban Decay 's behalf, responsible for any claims or demands in connection with the use of your User Content.

    You accept that Urban Decay will not pay you for the use of your User Content and/or for any intellectual property rights connected with them.

    You accept that Urban Decay may refuse to use or remove your User Content for any reason.

    If you change your mind about sharing your User Content, or you do not want Urban Decay to contact you about User Content again, please opt out by entering your details here.
    Urban Decay reserves the right to alter these Terms and Conditions without warning.

    We may make available on this Site a space, powered by Olapic, Inc. (“Olapic”) dedicated to user content, such as for example text, photos, videos, etc. (“User Content”). Where you upload User Content to our site, or respond to our request to use User Content you have already posted to social media with #YESUD, you agree to our #YESUD terms and conditions

    We do not endorse or control the User Content transmitted or posted on the Site and therefore, we do not guarantee the accuracy, integrity or quality of User Content. You understand that by using the Site, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will we be liable in any way for any User Content, including, without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site.

    We have the right to remove any User Content if, in our opinion, such material does not comply with these Terms of Use including if the content is illegal and/or contrary to the accepted standards of morality and/or infringes the rights of third parties.

    Please inform us of any User Content which appears contrary to applicable legislation in force and/or to accepted standards of morality and/or the principles set forth herein and/or which infringes the rights of others, using the following online contact form.

    1. The GIVE NAKED GET NAKED BOUNCE BACK CARD – UD MOTHER’S DAY OFFER is open to all customers who purchase at least 2 eyeshadow palettes in a single transaction from any Urban Decay counter or Urban Decay store in the UK or Republic of Ireland between 09:00 GMT on 13th March and 18:00 GMT on 31st May 2017 with the exception of L’Oréal (UK) Limited employees, their immediate families, or anyone professionally connected with the promotion
    2. Customers who comply with point 1 above will be handed an URBAN DECAY GIVE NAKED GET NAKED BOUNCE BACK CARD by the Urban Decay sales representative serving them, entitling them to claim a complimentary make-up lesson with an Urban Decay trained make-up artist for two (2) people together for sixty (60) minutes in total (ordinarily worth at least £45/€60 when booked in store) (the “Offer”).
    3. To redeem the Offer, the customer must book an appointment at the Urban Decay counter or store where they would like to have the complimentary make-up lesson, which they can either do by (a) visiting the relevant store or counter in person; or (b) calling the relevant store or counter. Appointments are available from 1st April until 30th May 2017 (inclusive) in accordance with the opening times of your chosen Urban Decay store or counter.
    4. Appointments are strictly on a first come, first served basis and are subject to availability. Customers will be advised of availability of appointments when they visit or call the relevant Urban Decay store or counter to book
    5. Customers must bring their URBAN DECAY GIVE NAKED GET NAKED BOUNCE BACK CARD with them to their appointment, to enable validation by the Urban Decay sales representative. If the customer is unable to produce their URBAN DECAY GIVE NAKED GET NAKED BOUNCE BACK CARD when they arrive for their appointment, the appointment will be forfeited.
    6. Each URBAN DECAY GIVE NAKED GET NAKED BOUNCE BACK CARD may only be used once and each customer may only avail of the Offer once
    7. The customer must arrive promptly for their appointment start time. If the customer is late, the length of their 60 minute appointment slot will be reduced accordingly
    8. The Entrant must be prepared to take part in publicity accompanying or resulting from the Offer. No additional compensation will be awarded for such promotional activities.
    9. No compensation for loss of a GIVE NAKED GET NAKED BOUNCE BACK CARD will be given
    10. The Offer is as stated, there is no alternative or cash substitute available.
    11. The Offer is not redeemable against any products
    12. The Promoter reserves the right in its absolute discretion to add to or vary any of these terms and conditions, or to cancel the Offer at any stage, in the event of circumstances arising beyond its reasonable control
    13. By entering this promotion, entrants will be deemed to be bound by and have accepted these terms and condition
    14. English law applies and the English courts shall have exclusive jurisdiction over any proceedings in connection with this promotion
    Promoter: Urban Decay, a trading division of L’Oréal (UK) Limited of 255 Hammersmith Road, London W6 8AZ

  25. Urban Decay Naked - UK’s No. 1 Eyeshadow range

    L’Oreal Luxe / NPD claim 52 w/e 27.05.2017
    Urban Decay Naked – Uk’s No.1 Premium Eyeshadow Collection*

    *The NPD Group, Value & Unit sales of Prestige Makeup Eyeshadows at Franchise line level, 52weeks ending 27.05.2017